Podium Servicetitan – Home Service Proffessionals

Are you looking for Podium Servicetitan?…Used by over 17,000 service businesses, in a wide range industries consisting of a/c, plumbing, and cleansing. However is it right for you? We are going to cover the most important things you need to consider prior to making your purchase, consisting of pros and cons, rates, and features. If you’re currently a consumer, inform us what you think about this solution in the remarks listed below. And if you’re brand-new here, struck the like and subscribe button to be notified of our future item reviews.

Let’s get started. is a field service management option suitable for little to medium size companies. It is competitively priced to options with comparable performance it Consists of tools that assist services handle a high volume of recurring tasks And it consists of numerous nice-to-have features: a website contractor and email & postcard marketing tools. Nevertheless, does not use automated quote follow-ups, an online consumer website, or an open API.

It is a competitive-priced item that offers a suite of functions that are sufficient for lots of little services. If your service company has more than 10 team members, and you are willing to invest in a more advanced service, we advise ServiceTitan is a subscription based service that costs $49 to $199 per month when billed yearly.

Each strategy limits the number of users you can add per account, and adding additional users costs a regular monthly fee of $30 per user. It is organized into modules that showcase various reports and assist keep essential items like, open billings and upcoming jobs, top of mind. This service offers a “book now” button you can position on your business site or social media channels Clicking the button will send the client to an online booking kind.

HousecallPro has actually helped us take our company to the next level and makes dispatching, estimating, and bookkeeping a lot easier. I’ve used other competitive products in the past, but nothing has actually come close to the functions of HousecallPro.

Pros
Price list flexibility, automated emails, price quote approvals and invoicing, and dispatching to make certain everybody’s on the same page.

Cons
The automated e-mails must absolutely be tied to task tags, however due to the fact that they’re connected to consumer tags, we have to add and remove them vigilantly if we have repeat clients with multiple residential or commercial properties or various service needs.

I want the quote approval process was more of an eSignature procedure rather than any celebration just clicking a button.

Clients will pick a service, pick a preferred time, and enter their contact information. When the customer finishes the type, will immediately notify you of the inbound task demand. helps you create, send, and track job price quotes. You can include line products for materials & services, and attach relevant files. You can send quotes to your clients by text or email. The message includes a link where your client can review the quote, and accept or decrease the service. helps you manage client relationships. You can develop a profile for each client, and store info like their phone number, email address, and location.

You can also track the status of jobs and quotes, and see their billing history consists of search and filtering tools to assist you sort and find clients effectively. You can include tags to your customers to assist organize your customer list. Housecall Pro includes a map view with GPS tracking, so your workplace personnel constantly knows where your field specialists are located.

If you grow from 5 to 6 employees beware – its time to move to another software application company in my opinion. The pricing plan permits up to 5 staff members for 1 set cost. Keep in mind one of those 5 employees is your office personnel so you actually only get 4 field techs. , if you add the Sixth worker your HCP month-to-month price more than doubles the entire cost of the plan.. There is now no longer a way to add 1 worker to their mid-tier plan – you have to relocate to the high tier plan. You can acquire 2 of the mid tier plans for less than the price of their high tier plan – this is so ill-conceived! Last year we were able to add 1 extra staff member for just a set charge per staff member which was extremely sensible. WHen that employee quit we were pull back to 5 … so were uninformed that in June 2022 they made this modification eliminating the ability to add an incremental employee without needing to jump to the next tier. I am gobsmacked by how incorrect of move this was on their part. The entire point of this software application is helping you to grow your service – but obviously as soon as you do grow kid do they penalize you for it!

Additionally their search function for the “pricebook” leaves a lot to be wanted. If you type in a keyword like “flange” and you have numerous products with that keyword in the description you expect all of the products with that keyword to appear.

The mobile app is the main way that field professionals interact with the platform. Field technicians can use the mobile app to: gain access to client and job information, gather payments, create quotes and billings, obtain signatures helps you send billings to your customers, and gather online payments. This is how an invoice will appear in your client’s inbox.

Invoices consist of a link to an online payment website. incorporates with Stripe to accept charge card payments. Here is an overview of the deal charges related to: Online payment portal transactions by client: 2.99% Deals manually went into through app or web browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% enables you to create reports that analyze your organization’ efficiency data. Reports are adjustable. You can add and get rid of table columns to show the fields you want. Likewise, there are various filtering choices to drill down into information you are looking for, and you can control the report’s date variety. In general, is a fairly priced field service management option ideal for SMBs. Podium Servicetitan.

Podium Servicetitan

I understand there is a window of time up to 4 hours, however it would be nice to let a consumer know they are set up for a day without giving them a time. I also do not see visit pointers for “big tasks” that are set for throughout the day and are potentially scheduled approximately six months ahead. Should be Set up, a one week reminder and a one day tip at a minimum

If your organization has less than 10 staff member, should make your shortlist of software application you should evaluate. If you want to compare with a comparable option, check out our jobber videos If your company has more than 10 team members, you must think about examining more robust options, like ServiceTitan