Multistack Housecall Pro – Home Service Proffessionals

Are you looking for Multistack Housecall Pro?…Used by over 17,000 service businesses, in a broad range industries including Heating and cooling, plumbing, and cleansing. If you’re already a consumer, tell us what you believe of this solution in the remarks below.

It is competitively priced to options with similar functionality it Consists of tools that help organizations handle a high volume of repeating tasks And it includes several nice-to-have functions: a site builder and e-mail & postcard marketing tools. Does not offer automatic quote follow-ups, an online customer portal, or an open API.

In general, we suggest that a lot of SMBs need to consider evaluating. It is a competitive-priced item that offers a suite of functions that are sufficient for many small companies. If you want to test an option similar to, we recommend Jobber. If your service company has more than 10 employee, and you want to invest in a more sophisticated solution, we advise ServiceTitan is a membership based service that costs $49 to $199 each month when billed annually. When billed monthly, and $65 to $229 per month.

Each strategy limits the number of users you can include per account, and including extra users costs a regular monthly charge of $30 per user. It is organized into modules that display various reports and help keep crucial products like, open billings and upcoming tasks, top of mind. This option offers a “book now” button you can place on your company site or social media channels Clicking the button will send out the customer to an online booking type.

HousecallPro has actually helped us take our business to the next level and makes dispatching, approximating, and accounting a lot easier. I’ve used other competitive items in the past, but absolutely nothing has actually come close to the features of HousecallPro.

Pros
Catalog flexibility, automated emails, quote approvals and invoicing, and dispatching to make certain everyone’s on the very same page.

Cons
The automated emails should definitely be tied to task tags, but since they’re connected to client tags, we have to include and eliminate them vigilantly if we have repeat customers with several homes or various service needs.

I want the quote approval process was more of an eSignature procedure instead of any celebration just clicking a button.

Clients will choose a service, select a favored time, and enter their contact info. When the customer finishes the type, will instantly alert you of the inbound task demand. assists you create, send out, and track job estimates. You can include line items for services & materials, and attach pertinent files. You can send quotes to your consumers by text or email. The message consists of a link where your client can review the quote, and decline the service or accept. helps you manage customer relationships. You can create a profile for each client, and shop information like their telephone number, email address, and place.

You can also track the status of tasks and price quotes, and view their invoice history includes search and filtering tools to assist you sort and locate clients efficiently. You can add tags to your customers to assist arrange your customer list. Housecall Pro includes a map view with GPS tracking, so your office staff constantly knows where your field specialists are located.

Last year we were able to add 1 extra employee for simply a set charge per worker which was extremely reasonable. WHen that staff member stopped we were back down to 5 … so were uninformed that in June 2022 they made this modification wiping out the ability to include an incremental worker without having to leap to the next tier. The whole point of this software application is helping you to grow your service – however apparently as quickly as you do grow kid do they penalize you for it!

Additionally their search function for the “pricebook” leaves a lot to be wanted. If you key in a keyword like “flange” and you have multiple items with that keyword in the description you expect all of the items with that keyword to appear. It doesn’t. Only some do.

The mobile app is the primary manner in which field technicians engage with the platform. Field specialists can utilize the mobile app to: access consumer and job information, collect payments, produce invoices and quotes, get signatures helps you send out invoices to your customers, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Billings consist of a link to an online payment portal. integrates with Stripe to accept credit card payments. Here is an overview of the deal costs connected with: Online payment portal deals by customer: 2.99% Transactions by hand went into through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to create reports that examine your organization’ performance data. Reports are customizable. You can include and eliminate table columns to display the fields you desire. Also, there are various filtering options to drill down into information you are looking for, and you can control the report’s date range. In general, is a fairly priced field service management service suitable for SMBs. Multistack Housecall Pro.

Multistack Housecall Pro

I know there is a window of time up to 4 hours, however it would be nice to let a customer know they are set up for a day without giving them a time. I likewise don’t see consultation suggestions for “huge tasks” that are set for throughout the day and are potentially scheduled up to six months ahead. Should be Scheduled, a one week tip and a one day tip at a minimum

If your business has less than 10 staff member, need to make your shortlist of software application you need to assess. If you want to compare with a similar solution, take a look at our jobber videos If your company has more than 10 employee, you must consider assessing more robust solutions, like ServiceTitan