Are you looking for Is Housecall Pro Safe?…Used by over 17,000 service organizations, in a wide variety industries consisting of HVAC, pipes, and cleansing. But is it right for you? We are going to cover the most essential things you need to think about before making your purchase, consisting of pros and cons, prices, and functions. If you’re currently a customer, inform us what you think of this option in the remarks below. And if you’re new here, struck the like and subscribe button to be informed of our future item evaluations.
Let’s get started. is a field service management solution suitable for small to medium size businesses. It is competitively priced to options with similar performance it Includes tools that help services manage a high volume of repeating tasks And it consists of numerous nice-to-have functions: a website contractor and e-mail & postcard marketing tools. Nevertheless, does not offer automatic quote follow-ups, an online customer website, or an open API.
It is a competitive-priced product that provides a suite of functions that are adequate for many small organizations. If your service business has more than 10 team members, and you are ready to invest in a more sophisticated service, we advise ServiceTitan is a subscription based service that costs $49 to $199 per month when billed yearly.
Does House Call pro integrate with Quickbooks?
Each plan restricts the number of users you can add per account, and adding extra users costs a month-to-month charge of $30 per user. It is organized into modules that showcase different reports and help keep essential products like, open billings and upcoming tasks, top of mind. This option uses a “book now” button you can put on your business site or social media channels Clicking the button will send out the customer to an online reservation kind.
HousecallPro has helped us take our organization to the next level and makes dispatching, estimating, and accounting much easier. I’ve utilized other competitive items in the past, however nothing has actually come close to the features of HousecallPro.
Pros
Catalog flexibility, automated emails, price quote approvals and invoicing, and dispatching to ensure everyone’s on the exact same page.
Cons
The automated e-mails should definitely be tied to job tags, however because they’re tied to consumer tags, we need to add and remove them vigilantly if we have repeat consumers with multiple properties or various service needs.
I want the price quote approval procedure was more of an eSignature procedure as opposed to any celebration simply clicking a button.
Clients will pick a service, pick a favored time, and enter their contact information. When the customer finishes the form, will automatically inform you of the incoming job demand. helps you produce, send, and track job price quotes. You can include line items for services & materials, and attach pertinent files. You can send quotes to your customers by text or email. The message includes a link where your customer can evaluate the quote, and decline the service or accept. assists you handle client relationships. You can develop a profile for each customer, and store info like their telephone number, e-mail address, and area.
You can also track the status of jobs and quotes, and view their billing history includes search and filtering tools to help you sort and locate customers effectively. Also, you can add tags to your customers to help organize your client list. allows workplace staff to effectively schedule tasks and dispatch employee. You can use its drag and drop calendar to assign team members to a given task, and set arrival windows. You can quickly set up recurring job schedules. Housecall Pro consists of a map view with GPS tracking, so your workplace staff constantly knows where your field specialists are located. This allows your office develop the most efficient paths.
If you grow from 5 to 6 staff members watch out – its time to move to another software application company in my opinion. The prices strategy permits as much as 5 staff members for 1 set price. Keep in mind one of those 5 staff members is your office personnel so you actually only get 4 field techs. , if you include the Sixth staff member your HCP month-to-month rate more than doubles the entire expense of the plan.. There is now no longer a method to add 1 employee to their mid-tier plan – you have to relocate to the high tier strategy. You can buy 2 of the mid tier plans for less than the rate of their high tier plan – this is just so ill-conceived! In 2015 we were able to include 1 extra employee for just a set fee per employee which was really affordable. WHen that worker stopped we were pull back to 5 … so were uninformed that in June 2022 they made this change erasing the ability to add an incremental worker without needing to jump to the next tier. I am gobsmacked by how wrong of move this was on their part. The entire point of this software is helping you to grow your business – however obviously as soon as you do grow boy do they penalize you for it!
Additionally their search function for the “pricebook” leaves a lot to be desired. If you key in a keyword like “flange” and you have numerous products with that keyword in the description you anticipate all of the items with that keyword to appear. It does not. Just some do.
The mobile app is the primary way that field professionals communicate with the platform. Field specialists can utilize the mobile app to: access consumer and job info, gather payments, create quotes and billings, get signatures assists you send out billings to your clients, and gather online payments. This is how a billing will appear in your customer’s inbox.
Invoices include a link to an online payment portal. Here is a summary of the deal costs associated with: Online payment portal deals by client: 2.99% Transactions manually entered through app or browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% permits you to develop reports that evaluate your company’ efficiency information. Overall, is a fairly priced field service management solution suitable for SMBs. Is Housecall Pro Safe.
I understand there is a window of time as much as 4 hours, but it would be nice to let a customer understand they are arranged for a day without giving them a time. I also do not see appointment pointers for “big jobs” that are set for all the time and are possibly arranged as much as six months ahead. Ought to be Arranged, a one week suggestion and a one day reminder at a minimum
If your business has less than 10 team members, need to make your shortlist of software you should evaluate. If you wish to compare with a similar solution, have a look at our jobber videos If your business has more than 10 team members, you should consider evaluating more robust solutions, like ServiceTitan