Housecall Pro – Home Service Proffessionals

Are you looking for Housecall Pro?…Used by over 17,000 service organizations, in a wide variety industries consisting of HVAC, plumbing, and cleaning. If you’re already a client, inform us what you believe of this option in the remarks listed below.

It is competitively priced to solutions with comparable functionality it Consists of tools that help services handle a high volume of recurring jobs And it includes a number of nice-to-have features: a site contractor and e-mail & postcard marketing tools. Does not provide automatic quote follow-ups, an online consumer portal, or an open API.

In general, we suggest that most SMBs ought to think about examining. It is a competitive-priced item that offers a suite of features that are sufficient for lots of small businesses. We suggest Jobber if you want to evaluate a solution comparable to. If your service organization has more than 10 staff member, and you want to invest in a more advanced service, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed each year. When billed monthly, and $65 to $229 per month.

Each strategy restricts the variety of users you can include per account, and adding extra users costs a month-to-month cost of $30 per user. Provides an enterprise level XL strategy with custom-made rates. include functions that automate typical tasks and enhance field operations. When you first log into, you will be directed to the dashboard. It is organized into modules that display various reports and assist keep essential items like, open billings and upcoming tasks, top of mind. helps you book more jobs by allowing clients to demand services online. This service offers a “book now” button you can put on your company website or social media channels Clicking the button will send out the client to an online reservation kind.

HousecallPro has actually helped us take our business to the next level and makes dispatching, estimating, and bookkeeping a lot easier. I have actually used other competitive products in the past, however absolutely nothing has come close to the features of HousecallPro.

Pros
Catalog flexibility, automated e-mails, price quote approvals and invoicing, and dispatching to make sure everyone’s on the very same page.

Cons
The automated e-mails need to absolutely be tied to task tags, but due to the fact that they’re connected to customer tags, we have to add and eliminate them vigilantly if we have repeat customers with numerous properties or different service requirements.

I wish the quote approval procedure was more of an eSignature process instead of any celebration just clicking a button.

You can add line items for products & services, and connect appropriate files. You can send out quotes to your consumers by text or e-mail. The message consists of a link where your customer can examine the quote, and accept or decrease the service.

You can also track the status of tasks and estimates, and see their billing history consists of search and filtering tools to help you sort and find clients effectively. You can add tags to your customers to help organize your client list. enables workplace staff to efficiently dispatch and arrange jobs employee. You can use its drag and drop calendar to assign staff member to an offered job, and set arrival windows. Likewise, you can quickly set up recurring job schedules. Housecall Pro includes a map view with GPS tracking, so your workplace personnel constantly understands where your field technicians lie. This allows your workplace create the most effective routes.

Last year we were able to include 1 extra staff member for simply a set charge per employee which was very affordable. WHen that staff member quit we were back down to 5 … so were unaware that in June 2022 they made this modification cleaning out the ability to include an incremental staff member without having to jump to the next tier. The whole point of this software is helping you to grow your organization – but obviously as soon as you do grow boy do they penalize you for it!

Additionally their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have numerous items with that keyword in the description you expect all of the items with that keyword to appear.

The mobile app is the main way that field service technicians communicate with the platform. Field professionals can utilize the mobile app to: gain access to client and task details, collect payments, develop quotes and invoices, obtain signatures assists you send invoices to your customers, and collect online payments. This is how an invoice will appear in your customer’s inbox.

Billings consist of a link to an online payment portal. integrates with Stripe to accept charge card payments. Here is an introduction of the deal costs connected with: Online payment portal deals by client: 2.99% Transactions manually went into through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to develop reports that evaluate your company’ efficiency information. Reports are personalized. You can include and remove table columns to show the fields you want. Also, there are different filtering options to drill down into details you are looking for, and you can manage the report’s date range. Overall, is a fairly priced field service management service ideal for SMBs. Housecall Pro.

Housecall Pro

I know there is a window of time approximately 4 hours, however it would be nice to let a consumer know they are arranged for a day without giving them a time. I also do not see visit tips for “big tasks” that are set for all the time and are possibly arranged approximately 6 months ahead. Ought to be Scheduled, a one week suggestion and a one day pointer at a minimum

Should make your shortlist of software application you must assess if your company has less than 10 group members. If you wish to compare with a similar solution, have a look at our jobber videos If your organization has more than 10 team members, you need to think about evaluating more robust services, like ServiceTitan