Are you looking for Housecall Pro Vs Service Monster?…Used by over 17,000 service companies, in a wide variety markets consisting of heating and cooling, pipes, and cleaning. Is it right for you? We are going to cover the most crucial things you need to think about before making your purchase, consisting of pros and cons, rates, and functions. If you’re currently a client, inform us what you think of this option in the comments below. And if you’re new here, hit the like and subscribe button to be notified of our future product evaluations.
So let’s get going. is a field service management service ideal for little to medium size companies. It is competitively priced to options with comparable functionality it Includes tools that help organizations handle a high volume of recurring jobs And it consists of several nice-to-have functions: a website contractor and email & postcard marketing tools. However, does not offer automatic quote follow-ups, an online client portal, or an open API.
It is a competitive-priced item that uses a suite of functions that are adequate for lots of little businesses. If your service organization has more than 10 team members, and you are willing to invest in a more advanced solution, we advise ServiceTitan is a membership based service that costs $49 to $199 per month when billed every year.
Does House Call pro integrate with Quickbooks?
Each strategy limits the number of users you can include per account, and including extra users costs a month-to-month charge of $30 per user. It is arranged into modules that showcase various reports and assist keep important items like, open billings and upcoming jobs, top of mind. This service uses a “book now” button you can place on your company site or social media channels Clicking the button will send the client to an online reservation form.
HousecallPro has helped us take our service to the next level and makes dispatching, approximating, and bookkeeping a lot easier. I’ve used other competitive items in the past, but absolutely nothing has actually come close to the features of HousecallPro.
Pros
Price list versatility, automated emails, price quote approvals and invoicing, and dispatching to make sure everyone’s on the exact same page.
Cons
The automated e-mails should definitely be tied to task tags, but due to the fact that they’re tied to consumer tags, we need to include and remove them vigilantly if we have repeat consumers with multiple homes or different service needs.
I want the estimate approval procedure was more of an eSignature process rather than any celebration simply clicking a button.
Customers will pick a service, choose a preferred time, and enter their contact details. When the client finishes the type, will immediately inform you of the incoming job demand. helps you produce, send, and track job estimates. You can include line products for materials & services, and attach pertinent files. You can send quotes to your consumers by text or email. The message consists of a link where your client can review the quote, and accept or decrease the service. assists you manage client relationships. You can develop a profile for each customer, and shop details like their phone number, email address, and location.
You can likewise track the status of price quotes and jobs, and see their billing history includes search and filtering tools to assist you sort and locate clients efficiently. Also, you can include tags to your clients to help arrange your client list. permits workplace personnel to effectively dispatch and schedule jobs team members. You can use its drag and drop calendar to designate employee to an offered task, and set arrival windows. Also, you can quickly set up repeating task schedules. Housecall Pro includes a map view with GPS tracking, so your office personnel constantly understands where your field professionals lie. This enables your office create the most effective paths.
If you grow from 5 to 6 workers watch out – its time to move to another software application provider in my opinion. The prices strategy allows up to 5 staff members for 1 set price. Keep in mind one of those 5 employees is your office personnel so you truly just get 4 field techs. If you add the sixth worker your HCP month-to-month price more than doubles the whole cost of the strategy. There is now no longer a way to add 1 worker to their mid-tier strategy – you need to move to the high tier plan. You can buy 2 of the mid tier plans for less than the rate of their high tier strategy – this is just so ill-conceived! Last year we were able to add 1 additional staff member for just a set fee per employee which was very reasonable. WHen that worker stopped we were back down to 5 … so were uninformed that in June 2022 they made this change erasing the capability to add an incremental worker without having to leap to the next tier. I am gobsmacked by how incorrect of move this was on their part. The whole point of this software application is helping you to grow your organization – however apparently as soon as you do grow boy do they punish you for it!
In addition their search function for the “pricebook” leaves a lot to be wanted. If you type in a keyword like “flange” and you have several items with that keyword in the description you anticipate all of the products with that keyword to appear.
The mobile app is the main manner in which field technicians interact with the platform. Field professionals can use the mobile app to: gain access to customer and job information, gather payments, create billings and quotes, acquire signatures assists you send billings to your clients, and collect online payments. This is how a billing will appear in your customer’s inbox.
Invoices include a link to an online payment portal. Here is an overview of the deal fees associated with: Online payment portal deals by client: 2.99% Transactions manually entered through app or internet browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to develop reports that examine your company’ performance information. In general, is a fairly priced field service management solution ideal for SMBs. Housecall Pro Vs Service Monster.
I know there is a window of time up to 4 hours, however it would be nice to let a customer understand they are arranged for a day without providing a time. I also don’t see appointment pointers for “big tasks” that are set for all day and are potentially arranged as much as six months ahead. Need to be Scheduled, a one week tip and a one day suggestion at a minimum
Must make your shortlist of software you need to evaluate if your company has less than 10 team members. If you want to compare with a comparable service, have a look at our jobber videos If your business has more than 10 team members, you must think about evaluating more robust solutions, like ServiceTitan