Housecall Pro Phones – Home Service Proffessionals

Are you looking for Housecall Pro Phones?…Used by over 17,000 service organizations, in a broad range markets including Heating and cooling, pipes, and cleansing. If you’re currently a customer, inform us what you think of this solution in the remarks below.

It is competitively priced to options with comparable functionality it Includes tools that assist companies handle a high volume of repeating jobs And it consists of a number of nice-to-have functions: a website home builder and e-mail & postcard marketing tools. Does not use automated quote follow-ups, an online consumer portal, or an open API.

In general, we advise that a lot of SMBs ought to think about evaluating. It is a competitive-priced product that uses a suite of features that are sufficient for numerous small companies. If you wish to evaluate an option similar to, we recommend Jobber. If your service company has more than 10 team members, and you want to buy a more advanced solution, we recommend ServiceTitan is a membership based service that costs $49 to $199 each month when billed yearly. And $65 to $229 monthly when billed monthly.

Each strategy limits the number of users you can add per account, and adding additional users costs a monthly charge of $30 per user. It is organized into modules that showcase various reports and assist keep crucial items like, open billings and upcoming jobs, top of mind. This solution provides a “book now” button you can position on your company site or social media channels Clicking the button will send out the customer to an online reservation type.

HousecallPro has helped us take our service to the next level and makes dispatching, estimating, and accounting much easier. I’ve utilized other competitive products in the past, however absolutely nothing has actually come close to the features of HousecallPro.

Pros
Catalog versatility, automated emails, quote approvals and invoicing, and dispatching to make sure everyone’s on the very same page.

Cons
The automated e-mails must definitely be connected to job tags, but since they’re tied to customer tags, we have to include and remove them vigilantly if we have repeat customers with numerous properties or various service needs.

I want the quote approval procedure was more of an eSignature procedure rather than any party simply clicking a button.

Customers will select a service, select a favored time, and enter their contact info. When the client completes the type, will automatically signal you of the incoming task request. helps you create, send out, and track task estimates. You can include line products for services & products, and attach appropriate files. You can send out quotes to your clients by text or e-mail. The message consists of a link where your consumer can review the quote, and accept or decline the service. helps you handle customer relationships. You can develop a profile for each customer, and store info like their telephone number, e-mail address, and place.

You can also track the status of quotes and jobs, and see their invoice history consists of search and filtering tools to help you sort and locate clients efficiently. Likewise, you can add tags to your clients to assist organize your customer list. permits office staff to efficiently set up tasks and dispatch team members. You can utilize its drag and drop calendar to assign employee to an offered job, and set arrival windows. Also, you can quickly establish repeating job schedules. Housecall Pro includes a map view with GPS tracking, so your office staff constantly knows where your field professionals lie. This permits your workplace develop the most efficient routes.

Last year we were able to add 1 extra staff member for simply a set fee per employee which was very reasonable. WHen that staff member stopped we were back down to 5 … so were uninformed that in June 2022 they made this modification cleaning out the ability to add an incremental worker without having to jump to the next tier. The entire point of this software is helping you to grow your organization – however obviously as soon as you do grow young boy do they punish you for it!

Additionally their search function for the “pricebook” leaves a lot to be wanted. If you type in a keyword like “flange” and you have several items with that keyword in the description you expect all of the products with that keyword to appear.

The mobile app is the main way that field professionals interact with the platform. Field specialists can use the mobile app to: gain access to client and task info, gather payments, develop quotes and billings, obtain signatures helps you send out invoices to your customers, and collect online payments. This is how an invoice will appear in your client’s inbox.

Billings include a link to an online payment portal. Here is a summary of the deal fees associated with: Online payment portal transactions by customer: 2.99% Deals manually went into through app or internet browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% enables you to produce reports that analyze your organization’ performance data. Overall, is a fairly priced field service management option perfect for SMBs. Housecall Pro Phones.

Housecall Pro Phones

I know there is a window of time approximately 4 hours, but it would be nice to let a customer know they are set up for a day without giving them a time. I also do not see appointment reminders for “huge jobs” that are set for all day and are potentially arranged as much as 6 months ahead. Need to be Set up, a one week suggestion and a one day suggestion at a minimum

Need to make your shortlist of software application you need to assess if your organization has less than 10 team members. If you want to compare to a similar option, take a look at our jobber videos If your service has more than 10 staff member, you must consider evaluating more robust services, like ServiceTitan