Housecall Pro Customers – Home Service Proffessionals

Are you looking for Housecall Pro Customers?…Utilized by over 17,000 service organizations, in a broad range markets including A/c, plumbing, and cleaning. If you’re already a client, tell us what you think of this service in the comments below.

So let’s get started. is a field service management solution suitable for small to medium size companies. It is competitively priced to solutions with similar performance it Includes tools that assist organizations handle a high volume of recurring jobs And it consists of several nice-to-have features: a website home builder and e-mail & postcard marketing tools. Nevertheless, does not offer automatic quote follow-ups, an online customer website, or an open API.

It is a competitive-priced product that uses a suite of features that are sufficient for lots of little organizations. If your service organization has more than 10 group members, and you are willing to invest in a more sophisticated option, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed yearly.

Each strategy limits the number of users you can include per account, and adding extra users costs a month-to-month fee of $30 per user. Provides an enterprise level XL plan with customized rates. include features that automate common jobs and enhance field operations. When you initially log into, you will be directed to the dashboard. It is organized into modules that showcase different reports and assist keep crucial products like, open billings and upcoming jobs, top of mind. helps you book more jobs by enabling consumers to request services online. This service uses a “book now” button you can place on your business site or social networks channels Clicking the button will send the client to an online reservation kind.

HousecallPro has assisted us take our service to the next level and makes dispatching, approximating, and accounting much easier. I have actually utilized other competitive products in the past, but absolutely nothing has actually come close to the functions of HousecallPro.

Pros
Price list flexibility, automated emails, estimate approvals and invoicing, and dispatching to ensure everybody’s on the very same page.

Cons
The automated emails should absolutely be connected to task tags, but because they’re connected to consumer tags, we have to add and eliminate them vigilantly if we have repeat consumers with multiple homes or various service needs.

I wish the price quote approval procedure was more of an eSignature process instead of any celebration just clicking a button.

You can include line products for services & materials, and connect pertinent files. You can send out quotes to your customers by text or e-mail. The message includes a link where your customer can evaluate the quote, and accept or decrease the service.

You can also track the status of estimates and tasks, and view their billing history includes search and filtering tools to help you sort and locate customers effectively. You can add tags to your clients to help organize your client list. allows workplace staff to effectively dispatch and schedule jobs team members. You can use its drag and drop calendar to designate employee to an offered task, and set arrival windows. You can easily set up repeating task schedules. Housecall Pro includes a map view with GPS tracking, so your office personnel always knows where your field professionals lie. This enables your office create the most effective routes.

If you grow from 5 to 6 staff members look out – its time to relocate to another software application company in my opinion. The rates plan allows approximately 5 staff members for 1 set cost. Bear in mind among those 5 staff members is your workplace personnel so you truly only get 4 field techs. If you include the sixth staff member your HCP regular monthly cost more than doubles the entire cost of the plan. There is now no longer a method to include 1 staff member to their mid-tier strategy – you have to move to the high tier plan. You can buy 2 of the mid tier prepare for less than the rate of their high tier strategy – this is just so ill-conceived! In 2015 we were able to add 1 additional staff member for just a set charge per worker which was very sensible. WHen that employee quit we were pull back to 5 … so were uninformed that in June 2022 they made this modification erasing the capability to add an incremental employee without needing to jump to the next tier. I am gobsmacked by how incorrect of move this was on their part. The whole point of this software is helping you to grow your organization – but apparently as soon as you do grow boy do they penalize you for it!

Furthermore their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have numerous items with that keyword in the description you anticipate all of the items with that keyword to appear.

The mobile app is the main way that field service technicians communicate with the platform. Field technicians can use the mobile app to: access client and task info, gather payments, produce invoices and quotes, acquire signatures assists you send billings to your clients, and gather online payments. This is how a billing will appear in your customer’s inbox.

Invoices include a link to an online payment portal. integrates with Stripe to accept charge card payments. Here is an overview of the transaction costs connected with: Online payment portal transactions by client: 2.99% Transactions by hand went into through app or web browser: 3.49% Card reader deals: 2.59% Bank transfer (ACH): 1% permits you to create reports that evaluate your business’ efficiency information. Reports are adjustable. You can add and get rid of table columns to display the fields you desire. Also, there are numerous filtering options to drill down into details you are looking for, and you can manage the report’s date range. In general, is a reasonably priced field service management service ideal for SMBs. Housecall Pro Customers.

Housecall Pro Customers

I know there is a window of time as much as 4 hours, but it would be nice to let a customer know they are set up for a day without giving them a time. I also do not see visit suggestions for “huge jobs” that are set for all day and are possibly arranged up to six months ahead. Ought to be Arranged, a one week reminder and a one day pointer at a minimum

If your business has less than 10 employee, must make your shortlist of software application you ought to assess. If you wish to compare to a comparable option, take a look at our jobber videos If your service has more than 10 employee, you need to think about examining more robust options, like ServiceTitan