Housecall Pro Customer Reviews – Home Service Proffessionals

Are you looking for Housecall Pro Customer Reviews?…Utilized by over 17,000 service organizations, in a wide range markets consisting of a/c, pipes, and cleansing. But is it right for you? We are going to cover the most crucial things you should think about prior to making your purchase, including pros and cons, prices, and features. If you’re already a client, inform us what you think about this service in the remarks listed below. And if you’re brand-new here, hit the like and subscribe button to be informed of our future product evaluations.

It is competitively priced to services with similar functionality it Includes tools that help organizations handle a high volume of repeating jobs And it consists of a number of nice-to-have features: a site builder and email & postcard marketing tools. Does not use automatic quote follow-ups, an online customer portal, or an open API.

It is a competitive-priced product that provides a suite of functions that are enough for numerous small organizations. If your service company has more than 10 group members, and you are willing to invest in a more advanced solution, we suggest ServiceTitan is a subscription based service that costs $49 to $199 per month when billed annually.

Each plan restricts the number of users you can include per account, and adding additional users costs a regular monthly charge of $30 per user. It is arranged into modules that display different reports and assist keep crucial products like, open invoices and upcoming jobs, top of mind. This solution uses a “book now” button you can place on your company website or social media channels Clicking the button will send out the client to an online reservation type.

HousecallPro has actually helped us take our business to the next level and makes dispatching, estimating, and accounting much easier. I’ve used other competitive products in the past, however nothing has come close to the functions of HousecallPro.

Pros
Price list flexibility, automated emails, quote approvals and invoicing, and dispatching to make sure everyone’s on the very same page.

Cons
The automated e-mails ought to definitely be connected to task tags, but due to the fact that they’re tied to client tags, we need to add and eliminate them vigilantly if we have repeat clients with numerous residential or commercial properties or different service requirements.

I wish the quote approval procedure was more of an eSignature process instead of any celebration simply clicking a button.

Customers will select a service, choose a preferred time, and enter their contact details. When the client completes the form, will immediately alert you of the incoming job request. assists you create, send out, and track job estimates. You can include line products for services & products, and attach pertinent files. You can send out quotes to your consumers by text or email. The message includes a link where your consumer can examine the quote, and decline the service or accept. helps you manage client relationships. You can create a profile for each customer, and store info like their telephone number, email address, and area.

You can likewise track the status of quotes and tasks, and view their billing history includes search and filtering tools to help you sort and find clients efficiently. You can include tags to your clients to assist arrange your customer list. Housecall Pro includes a map view with GPS tracking, so your office personnel always understands where your field technicians are located.

Last year we were able to include 1 extra staff member for simply a set charge per worker which was very affordable. WHen that staff member quit we were back down to 5 … so were unaware that in June 2022 they made this modification cleaning out the ability to include an incremental employee without having to jump to the next tier. The whole point of this software application is helping you to grow your business – however apparently as quickly as you do grow boy do they penalize you for it!

Additionally their search function for the “pricebook” leaves a lot to be wanted. If you type in a keyword like “flange” and you have numerous products with that keyword in the description you expect all of the products with that keyword to appear. It doesn’t. Just some do.

The mobile app is the main way that field service technicians engage with the platform. Field service technicians can utilize the mobile app to: gain access to consumer and job info, gather payments, create billings and quotes, acquire signatures assists you send billings to your clients, and gather online payments. This is how a billing will appear in your customer’s inbox.

Invoices consist of a link to an online payment website. integrates with Stripe to accept charge card payments. Here is a summary of the deal charges associated with: Online payment portal transactions by customer: 2.99% Deals by hand entered through app or internet browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% enables you to develop reports that examine your company’ performance information. Reports are personalized. You can include and remove table columns to display the fields you desire. There are different filtering choices to drill down into information you are looking for, and you can control the report’s date variety. Overall, is a fairly priced field service management solution perfect for SMBs. Housecall Pro Customer Reviews.

Housecall Pro Customer Reviews

I understand there is a window of time up to 4 hours, however it would be nice to let a client understand they are arranged for a day without providing a time. I also don’t see visit suggestions for “huge tasks” that are set for all day and are possibly scheduled up to 6 months ahead. Must be Scheduled, a one week tip and a one day pointer at a minimum

Should make your shortlist of software you need to examine if your organization has less than 10 team members. If you wish to compare with a comparable option, take a look at our jobber videos If your business has more than 10 employee, you ought to think about evaluating more robust services, like ServiceTitan