Housecall Pro Capterra – Home Service Proffessionals

Are you looking for Housecall Pro Capterra?…Used by over 17,000 service companies, in a wide range industries consisting of HVAC, pipes, and cleaning. Is it right for you? We are going to cover the most essential things you should think about before making your purchase, including benefits and drawbacks, prices, and functions. Tell us what you think of this solution in the comments listed below if you’re already a consumer. And if you’re brand-new here, struck the like and subscribe button to be alerted of our future item reviews.

It is competitively priced to solutions with comparable functionality it Includes tools that assist companies manage a high volume of recurring tasks And it consists of several nice-to-have functions: a website builder and e-mail & postcard marketing tools. Does not offer automated quote follow-ups, an online consumer website, or an open API.

Overall, we recommend that most SMBs need to think about assessing. It is a competitive-priced product that offers a suite of functions that suffice for lots of small businesses. If you wish to check an option similar to, we advise Jobber. If your service company has more than 10 team members, and you want to purchase a more sophisticated service, we advise ServiceTitan is a membership based service that costs $49 to $199 monthly when billed yearly. When billed monthly, and $65 to $229 per month.

Each strategy limits the number of users you can add per account, and adding extra users costs a regular monthly fee of $30 per user. likewise offers a business level XL strategy with custom prices. include features that automate common tasks and optimize field operations. When you initially log into, you will be directed to the dashboard. It is arranged into modules that display various reports and assist keep important products like, open billings and upcoming tasks, top of mind. helps you book more jobs by enabling clients to demand services online. This service provides a “book now” button you can put on your business site or social media channels Clicking the button will send out the client to an online reservation form.

HousecallPro has assisted us take our business to the next level and makes dispatching, approximating, and bookkeeping much easier. I’ve used other competitive items in the past, but absolutely nothing has actually come close to the features of HousecallPro.

Pros
Price list flexibility, automated emails, quote approvals and invoicing, and dispatching to make certain everybody’s on the same page.

Cons
The automated e-mails ought to definitely be connected to job tags, but due to the fact that they’re tied to client tags, we have to add and remove them vigilantly if we have repeat customers with multiple homes or different service needs.

I want the quote approval procedure was more of an eSignature procedure instead of any celebration simply clicking a button.

You can include line products for products & services, and attach pertinent files. You can send out quotes to your clients by text or email. The message consists of a link where your consumer can evaluate the quote, and accept or decline the service.

You can likewise track the status of quotes and tasks, and view their invoice history consists of search and filtering tools to help you sort and locate customers effectively. You can include tags to your customers to assist arrange your client list. Housecall Pro includes a map view with GPS tracking, so your workplace staff always understands where your field professionals are located.

If you grow from 5 to 6 staff members look out – its time to relocate to another software application provider in my viewpoint. The pricing plan enables approximately 5 staff members for 1 set rate. Remember one of those 5 employees is your workplace staff so you actually only get 4 field techs. If you add the 6th employee your HCP monthly cost more than doubles the whole expense of the strategy. There is now no longer a method to include 1 employee to their mid-tier strategy – you have to move to the high tier plan. You can buy 2 of the mid tier prepare for less than the cost of their high tier strategy – this is just so ill-conceived! In 2015 we had the ability to add 1 additional employee for just a set fee per employee which was extremely reasonable. WHen that employee quit we were pull back to 5 … so were unaware that in June 2022 they made this change wiping out the capability to include an incremental employee without needing to leap to the next tier. I am gobsmacked by how wrong of relocation this was on their part. The whole point of this software application is assisting you to grow your company – however obviously as quickly as you do grow young boy do they punish you for it!

In addition their search function for the “pricebook” leaves a lot to be desired. If you type in a keyword like “flange” and you have numerous items with that keyword in the description you expect all of the products with that keyword to appear.

The mobile app is the main way that field professionals engage with the platform. Field technicians can use the mobile app to: access consumer and task details, collect payments, develop quotes and billings, get signatures helps you send billings to your customers, and gather online payments. This is how a billing will appear in your client’s inbox.

Invoices consist of a link to an online payment portal. Here is an overview of the transaction fees associated with: Online payment portal deals by customer: 2.99% Transactions by hand went into through app or browser: 3.49% Card reader transactions: 2.59% Bank transfer (ACH): 1% allows you to develop reports that examine your company’ efficiency information. Overall, is a fairly priced field service management solution suitable for SMBs. Housecall Pro Capterra.

Housecall Pro Capterra

I understand there is a window of time approximately 4 hours, however it would be nice to let a consumer know they are set up for a day without giving them a time. I also do not see visit suggestions for “big jobs” that are set for throughout the day and are possibly scheduled up to 6 months ahead. Should be Set up, a one week suggestion and a one day reminder at a minimum

If your company has less than 10 employee, need to make your shortlist of software you need to examine. If you wish to compare to a similar option, have a look at our jobber videos If your organization has more than 10 team members, you ought to think about examining more robust solutions, like ServiceTitan